Confirmation!

Your order or inquiry has been received. We will contact you to complete the order.

(1) All orders must be placed with a shipping address and contact phone number so that we can accurately quote the shipping costs.

(2) All orders will receive a 2nd reply email within 2 business days confirming their purchase and requesting a shipping choice and preferred payment method for the shipping charges. If we do not receive a response within 1 week and have not been given a phone number then we will automatically send an electronic invoice for the ‘Expedited*’ shipping option. Once the invoice is paid the order will be shipped. If still no response by 2 weeks the complete order will be refunded less a 10% restocking fee.

*Expedited shipping is the least expensive method that provides insurance and tracking of the parcel.

Important Notice About Our Shipping Policy

Once your order has been placed & paid it will be processed and shipped within 2 - 3 Business Days. If your order is of a more urgent matter, please contact Bev or Tracy directly (604-298-0236) and arrange to have it sent express - Serious rush orders only, please. There will be additional charges for rush orders. Please note that we are unable to guarantee these shipments.

Return to Crutch Store

For any enquiries regarding Award Prosthetics and other technical questions, please call us at:

Tel: (604) 298-0236
Fax: (604) 298-0254

Please note: Our business hours are Monday to Friday 8:30am - 4:30pm Pacific Standard Time.

By Appointment Only - No Drop Ins

If you live locally and wish to come and see us in person, please phone ahead or email for an appointment to ensure someone is available to see you.

Email: [email protected]

Website: http://www.awardprosthetics.com
Inquiry Form: Please Click Here for our Inquiry Form.

You can also contact Award Prosthetics through their address:

Award Prosthetics
#112-3823 Henning Drive,
Burnaby, BC
Canada
V5C 6P3